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FAQs
- Purchase your product and select your chosen depot location
- Up to 5 weeks depending on stock
- You're alerted when product arrives at depot
- You pick up or arrange pick up from depot
Stoked Products arrive fully assembled.
Electric bathtubs and 1.6 round spas require a 1.5kW 10amp 3-prong outlet within 2m.
The 1.9, 2.2, Hybrid, 2m x 2m spas require a 3.0kW 15amp 3-prong outlet within 2m.
Plunge Pools require an electrician and plumber to complete the installation.
Yes, there is no heat at all on the exterior of the wood-fired hot tub. The burner is located within the hot tub and submerged under the water. As long as your deck is stable and level, it is a great placement choice for your Stoked Stainless product.
Stoked Stainless prides itself on the high-quality materials we choose so you can relax and enjoy crystal clear, chemical free water treatments and minerals of your choice.
Creating a lifetime of enjoyment just like a natural spring in your own back yard.
Electric Spa Products – 316L Stainless Steel.
There are various water treatment options available. Some work better in certain situations than others.
To help keeping your spa water clean it is important to prevent day to day things like sunscreen, moisturizer and makeup deteriorating the water quality.
Here is our take on it, and four options we suggest:
1, Do it yourself – Easy low and no chlorine / bromide water treatment options available.
Chlorine and Bromine free sanitising system for spas and hot tubs are readerly available. These deliver a healthy and
gentle cleaning system that has one thing in mind, the wellbeing of you, family, and your friends.
Quick, easy, and economical maintenance of your spas are available along with a range of spa minerals.
New Zealand - Aquaclear
2, Use a mobile spa service to do it for you
Contact your local mobile spa service contractor, where they can come to your property and clean your filter, test and dose your spa on a regular basis as well as a range of no fuss services.
Using the following link, enter your post code, then select Pool & Service Technician:
New Zealand: Find a technician NZ
3, Use a local spa shop
Take a sample of water to your local spa shop who has the capability of testing. They will give you the right dosage required depending on the results.
Some options for who provides this service throughout New Zealand are:
Bunnings spa testing New Zealand
Mitre10 spa testing New Zealand
Filters
No matter what option you choose, it is important to have a clean filter.
Details on how to remove the filter are in the product's user manual, replacement filters are readerly available from our website.
We recommend you have a second filter and then swap the filters in your spa as needed.
Simply soak it overnight in a bucket of water with 2 cups of bleach or use a recommended filter cleaner. Rinse it off the next day then leave it to dry.
Water testing
Note - it is important to stay within the perimeters of the test strip. If using chlorine 316 Marine grade Stainless
can handle chlorine concentration of up to 5 parts per million. (ppm).
It is equally important to stay within the parameters for PH, Alkalinity, and water hardness. If one of these parameters
is out of balance, it can cause discolouration on the stainless.
Wood Fired Products – 304 Stainless Steel
Our wood-fired products are specifically designed for freshwater use. To ensure optimal performance, we recommend filling them with clean, fresh water every 2-3 days.
The true clean water feeling for your enjoyment.
The structural integrity of the Stoked Ltd stainless-steel inner (barrel) is covered by a 50-year warranty. The manufacturer guarantees this warranty for 50 years from the date of delivery, protecting against failures in structure resulting from faulty workmanship or materials. This warranty is valid provided that the installation, use, and maintenance are carried out according to our normal practice recommendations.
We take pride in the quality of our design, workmanship, and products. We expect them to provide a lifetime of enjoyment. Additionally, all other components are covered by a 2-year manufacturer's warranty for parts and labor against defects and failures when used in accordance with our recommendations for normal practice.
Cedar exhibits natural variations in colors, grains, and textures. As it interacts with the environment, it may develop splits and cracks. Please note that these are not considered faults or flaws and will not compromise the construction of any Stoked Ltd product.
We recommend applying oil to your cedar at least once a year, taking into account the dryness of the environment. For instance, in Central Otago, we suggest oiling twice a year (every six months).
Stoked Plunge Spa Pools have an external heat pump with a reverse cycle that actively cools, capable of keeping the pool at your chosen temperature from 10-42 degrees. Additionally, we are delighted to offer an invigorating ice bath experience for those seeking a refreshing dip.
Our Wood-fired products are designed for freshwater use, without lighting a fire they can be used for a cold soak on hot summer days.
Stoked round spa pools use an electric heat pump, this does not have a reverse cycle so does not have the capability to actively cool. Designed to retain heat efficiency although set to 12 degrees for example, may not reach a temperature as low as the heat of the spa is dictated by the ambient temperature.
No, we don't require upfront payment for your spa. At Stoked Stainless, we prioritise your convenience. Our ordering process is designed to be easy. No need to fuss over credit card details – simply fill out your checkout information. Once we've received your order, we will get in touch regarding delivery timeframes for your chosen product. To secure your order, all it takes is a deposit, conveniently payable via Bank Transfer. Plus, for added peace of mind, you can explore our GEM financing solutions. Talk to our sales team if you'd like to explore our interest-free payment option.